Refund Policy
At LYNTHOREVAX, we strive to ensure our customers have a pleasant experience with our products and services. However, if you do need to request a refund, this policy outlines the guidelines and procedures for doing so.
Eligibility for Refunds
To be eligible for a refund, the following criteria must be met:
- The request must be made within 30 days of purchase.
- The product must be unused and in the same condition that you received it.
- You must provide a receipt or proof of purchase.
Non-Refundable Items
Certain items are exempt from being refunded, such as:
- Gift cards
- Downloadable software products
- Used or damaged items not due to our error
Procedure for Refunds
If your request meets the eligibility criteria, please follow these steps to request a refund:
- Contact our customer service team via email at [email protected] with your order details.
- Once your request is received, we will inspect the information provided and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and the credit will be applied to your original method of payment within 10 business days.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected].